01302 247 777
enquiries@ihus.group
01302 247 777
enquiries@ihus.group

Chantal and Chris' Story

Chantal and Chris say Thank you to iHUS.

iHUS provided an extension to our client’s existing home for their disabled son. The building contractor originally engaged for the groundworks let down our clients and iHUS stepped in at the last minute to complete all the required works for the extension. 

We live the extension – it’s hard to describe how much its changed our lives for the better. Everyone who sees it is amazed by the quality – we’ve had lots of friends and family want to take photos of it to show other people. Jonathon’s got his school class coming to see it! The lady from the diocese was amazed at how good it is.

Chantal and Chris

We had our suite installed in the summer of 2011 and at the time of writing, have been using it for three months. Our son, almost 6 years old, is quadriplegic, dependent on oxygen and with very high healthcare needs. Before the extension was installed he slept upstairs, which meant that carers were always coming up and down the stairs during the night and we had to carry him up and downstairs. Our equipment was rather limited, due to space in the house and the need for the rest of the family to be able to use the bathroom etc. 

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We are very pleased with our extension. It give us downstairs room for our son to sleep in, which becomes a playroom during the day. The bathroom is like a wet room and has been fitted with lots of specialist technology (which just wouldnt fit in our house before). He loves moving his sink up and down using a button control, which his little sister enjots controlling the lights and working the hoist!

We had various meetings with iHUS and the architects to discuss what we wanted from the extension, and iHUS were ables to accommodate and make suggestions as to how things could work. For instance we had cupboards/wardrobes designed to keep medical equipment in, with a trolley on wheels that can come out at night. Having described what we wanted iHUS were able to design and make things to a very high standard.

The extension has a large utility room which has freed up space in the garage and elsewhere. Rather than carers being based in the house, they now have their own room with incorporated kitchen and loo facilities. The improvement in privacy is an unexpected bonus, as the upstairs is now our own.

The main benefit of the extension has been the dedicated space for our son as he grows and as his needs become more complex. We had feared that he would feel less part of the family in an extension, but the way it has been connected to the house gives a seamless entry through open doors to his playroom, and if anything, he is more involved in what is going on now. The ability to give special care has increased massively through having more room and dedicated space.

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While the onsite building works took a few weeks and was inevitably disruptive on the outside the chaps managed to contain the and coordinate their works really well, we were very pleased with how it all went. The builders worked hard, focused solely on this job, were easy to get on with and dealt with any issues swiftly. Groundworks for preparation took most of the time, they also built level access paths and patios while the pods were being made in the factory. Delivery was efficient and great to watch, and only two days after delivery we were able to use the rooms. Finishing internal fittings went on around us, and finally there was exterior work and making good including the awning over the patio and the re-turfing of the gardens.

The extension does not look like a pre-fab: it really is a proper extension with brick slips as facing and a tiled pitched roof, and internally it is finished to a high standard and feels like a modern extension, rather than an add-on port-a-cabin, which is how lots of people imagined it would look. It has been easy to heat so far and we have had air conditioning installed for the summer. We have been very pleased with it and in our dealings with iHUS.

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